What if I made the winning offer? July 14, 2020 07:41 Updated Follow That’s awesome! Then you’ll have an 18-hour window to proceed with paying the commission to secure your home. Related articles Why do you charge a commission (5% of annual rent)? What is the landlord dashboard? When do I find out if my offer is successful? How long will it take to refund the commission fee? How do payment installments work with Urban?