What do I do If I’m running late to my viewing? July 06, 2020 06:16 Updated Follow We get it, it happens. Just try booking the next slot. If that’s not available, call 800-URBAN. Related articles How do I reschedule my viewing? How do I visit an Urban home? How long can I stay during my visit? What do I do if the digital lock doesn’t open? How do I make an offer?